GIFT CARD FAQS

GIFT CARD BASICS

DO HEDGE ROW GIFT CARDS EXPIRE OR HAVE ANY FEES?

No, they do not expire and no dormancy fees will be charged.

HOW CAN I CHECK MY HEDGE ROW GIFT CARD BALANCE?

Call HEDGE ROW with your gift card number and they will assist you. 

BUYING & SENDING

IS THERE A MINIMUM AMOUNT AND/OR MAXIMUM AMOUNT I CAN PUT ON A HEDGE ROW GIFT CARD?

Yes. HEDGE ROW Gift Cards have a minimum value of $10 and maximum value of $500. You cannot reload more than $250 per day at locations.

CAN I RELOAD HEDGE ROW GIFT CARD?

Yes, cards can be reloaded at HEDGE ROW. 

ARE HEDGE ROW GIFT CARDS TRANSFERABLE?

Yes. A recipient can pass them on to a friend. 

ARE HEDGE ROW GIFT CARDS REFUNDABLE?

HEDGE ROW gift cards are not refundable, except where required by law.

CAN I CHANGE THE VALUE OF MY HEDGE ROW GIFT CARD PURCHASE OR CANCEL THE TRANSACTION?

We're sorry, but all HEDGE ROW card transactions are final. If you want to increase the value on your HEDGE ROW card,  please visit the restaurant. 

WHERE IS MY ORDER?

To find out information regarding your order, contact Customer Service call or SMS: 1-866-728-1898 | hedgerowbistro@buyatab.com between the hours of 8:00am - 12:30am CST.

REDEEMING

WHAT CAN HEDGE ROW GIFT CARDS BE USED FOR?

HEDGE ROW cards can be used for food and beverages at HEDGE ROW locations.

CAN HEDGE ROW GIFT CARDS BE REPLACED?

Unfortunately, HEDGE ROW cards cannot be replaced if lost, stolen or damaged.

DIGITAL GIFT CARDS 

WHAT IS A DIGITAL GIFT  CARD?

A digital gift card is an electronic gift card that can be emailed or sent via text and redeemed on your mobile device or printed out.

WHEN IS A DIGITAL CARD DELIVERED?

You can send the card immediately or schedule it to be delivered on a future date.

HOW WILL I KNOW THE RECIPIENT OPENED THEIR DIGITAL CARD?

You will receive an email notification when the recipient opens their digital card.

I SENT A DIGITAL CARD TO THE WRONG EMAIL ADDRESS. HOW CAN I CHANGE IT?

You can contact Customer Support by phone at 1-866-728-1898 or email at hedgerowbistro@buyatab.com to update the recipient email address.

HOW CAN I RESEND MY EGIFT CARD?

You can contact Customer Support by phone at 1-866-728-1898 or email at hedgerowbistro@buyatab.com to resend your eGift card, or you can also hit “resend” on your receipt.

HOW DO I USE A HEDGE ROW DIGITAL GIFT CARD?

There are three ways:

  1. Display the digital card web page on your mobile device
  2. Present a PDF on your mobile device
  3. Present a printed copy

OTHER

WHO IS BUYATAB?

Buyatab is a leading supplier of advanced online gift card infrastructure, technology and marketing services for leading brands. For more information, contact Customer Service at 1-866-728-1898 between the hours of 8:00am - 12:30am CST.

Reservations